Request Support

 

 

Support of the problem after the occurrence, of course, including pre-service prevention of trouble, we will provide you with the appropriate support to meet the service level requirements of each. Also, do not leave the problem that had happened, and to consider measures to prevent recurrence and to isolate the root cause, perform the upgrade if necessary. Mission as the manufacturer that provides the phone system will support a powerful system.

 

Default Support

All inquiries received during business hours on weekdays will be answered the same day. And Inquiries after 18:00 will be next business day.

Support

 

 

Support Information

 

Service Type Price
On-Premise Silver Support 10% Fee of Initial License Cost (Annual Contract)
Gold Support 15% Fee of Initial License Cost (Annual Contract)
Platinum Support 20% Fee of Initial License Cost (Annual Contract)
Cloud
Hybrid
Silver Support Free
Gold Support 15% Fee of Initial License Cost (Annual Contract)
Platinum Support 20% Fee of Initial License Cost (Annual Contract)

 

 

Support Plan

 

Silver

Gold

Platinum

Change of license fees due to the increase or decrease in the number of seats
AmeyoJ Software Upgrade is Free
9:00~18:00 weekdays (Telephone or Email)  
System Failure Support (24-hour emergency)  
Remote Support  
24/365 full time support (Telephone or Email)