• Default

  •   |  

  • Optional

Name Summary

Lead Upload GUI interface is available for campaign managers to upload the lead containing customer information.

Validation Real-time removes the duplicate and invalid phone numbers from lead when uploading.

Lead Based Time Zone Leads can be tagged with their corresponding time-zone which helps controlling the dialing hours of that time-zone.

Lead User Mapping Single or multiple operators can be assigned to lead so lead data is visible to specific operators only.

Lead Priority & Weightage Lead can be dialed based on their priority and weightage(speed of dialing).

Enable & Disable Any lead can be enable / disable without causing any interruption in running dialing operation.

Lead Status & Parameter Manager can view the health of dialing lead and recycle the non-connected anytime.