Operational Status Is Obvious

Real Time Monitoring

 

To view agent activities and monitor performance in real time.

AmeyoJ provides a strong administration framework via Supervision interface. Monitor agents across various campaigns and access vital information regarding agent status, call status, call history, dialing configuration, voice settings, customer interaction, lead management and campaign management in real-time.

Operator Login Status

 

"Operator Login Status and Activities"

 


Call Results and Percentage

"Call Results and Percentage" Graph

 


Auto Dialed Calls

"Auto Dialed Calls" Graph

 


Operating Performace

"Operating Performace" Graph

 


Failure Connection

"Failure Connection" Graph

 


 

Operator Productivity

 

"Operator Productivity" Graph

Campaign Performance

 

"Campaign Performance" Graph

Lead Penetration

 

"Lead Penetration" Graph

 

All Features