Operational Status Is Obvious
Real Time Monitoring
To view agent activities and monitor performance in real time.
AmeyoJ provides a strong administration framework via Supervision interface. Monitor agents across various campaigns and access vital information regarding agent status, call status, call history, dialing configuration, voice settings, customer interaction, lead management and campaign management in real-time.
"Operator Login Status and Activities"
"Call Results and Percentage" Graph
"Auto Dialed Calls" Graph
"Operating Performace" Graph
"Failure Connection" Graph
"Operator Productivity" Graph
"Campaign Performance" Graph
"Lead Penetration" Graph