• Default

  •   |  

  • Optional

Name Summary

Campaign Definition Campaigns can be modified / delete on-the-fly without causing any interruption.

Blending Campaign By blending Inbound and Outbound campaigns, operator can take call from either campaign.

Campaign Based Configuration You can setup various configuration at campaign level such as Caller ID / DNC / Outbound gateway prefix / CRM.

Create Sub-Campaigns (PPD) This function enable setting up different CRM per operator group under single campaign, Ex. Sales and support team can see different CRM when receive customer call.